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Game Positive - Editorial Writing (2005-Present)
One of my responsibilities on Game Positive include the writing of editorial coverage. What follows are several examples of articles that I have written for the site.

September 3, 2008 - Castle Crashers (X360) Review
August 18, 2008 - Bionic Commando Rearmed (X360/PC/PS3) Review
August 4, 2008 - Geometry Wars: Retro Evolved 2 (X360) Review
March 7, 2008 - Audiosurf (PC) Review
February 8, 2008 - Burnout Paradise (X360) Review
November 27, 2007 - Painkiller: Overdose (PC) Review
October 16, 2007 - The Orange Box (PC/X360) Review
October 10, 2007 - Halo 3 (X360) Review
September 6, 2007 - Guild Wars: Eye of the North (PC) Review
August 29, 2007 - BioShock (X360) Review
July 30, 2007 - Wing Commander Arena (X360) Review
June 26, 2007 - Halo 2 (PC) Review
November 12, 2006 - Guild Wars: Nightfall (PC) Review
April 15, 2005 - Doom 3: Resurrection of Evil (PC) Review
Februrary 25, 2005 - Nano Breaker (PS2) Review
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MSN Gaming Zone - Z-Team/Member Plus Program (1999-2006)
The Member Plus program was one of my more interesting jobs, in that it was completely voluntary, and actually provided me with experience that has helped me with my current work today. In case you didn't know, this program was implemented by Microsoft for there older PC gaming service, MSN Gaming Zone in 2000. On June 19, 2006, the Member Plus program was officially discontinued by Microsoft. For the full history, you can view this Wikipedia entry.

The role of a Member Plus ultimately varied, but it involved a combination of tournament hosting, chat moderation and technical support. Volunteers were allowed to partake in whichever aspects of the program that they desired, so I mainly focused on technical support. I learned how to effectively communicate with people who weren't necessarily experienced with the technical aspect of computers and computer software. The 7-year experience has ultimately helped me hone my troubleshooting and tech support skills, whether via e-mail, on the phone, or in-person.
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